See the TSP website itself for the answer.
I've been meaning to post a Plea for stronger TSP security on the website for a while but with all the excitement about the I fund change, now is not a good time.
Someday I hope this becomes true. Lots of people have a lot of money tied up here, along with a lot of hopes and Security is a major issue now
https://www.tsp.gov/sitehelp/content/accountaccess/troubleshooting.html
Changed internet IP address. For security reasons, your temporarily assigned Internet connectivity Internet Protocol (IP) address must remain the same during your My Account session. Some Internet network security managers, in order to protect their networks, randomly change IP addresses for different Internet transactions, which can cause a browser-to-server authentication error to be generated.
If you are accessing your account from a workstation connected to such a network, your My Account session may be aborted and you may receive a message indicating that your internet connection IP address has changed since you logged into My Account. Try accessing your account from a "dedicated" Internet connectivity IP address, or one that does not change during a Web session.
Posted by: sticksandstones66@yahoo.com
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