Hi all:
Wondering if anyone has encountered this error:
"A browser-to-server authentication error has occurred because your IP address has changed since you logged into the Account Access section. To protect the transmission of TSP participants' account information over the Internet, we use your computer's assigned IP address to administer our secure Web site and to help diagnose problems with our server. We require your computer's assigned IP address to remain the same from the time you log into the Account Access section until you exit it.
I no longer have access to the same IP address that I logged in with, and the TSP site doesn't give me any options for alternate authentication.
Any ideas?
Thanks.
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Posted by: sang.nguyen@me.com
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