Careful! Tsp.gov does not offer any alternative security features other than username/account number and password. If the IP of your machine is changing while logged in to the tsp site, that can be an issue. Are you VPN'ing from a foreign country or DoD office? In Canada I sometimes had trouble connecting on my home internet. I would VPN to my home network in the USA and then I was fine.
Aloha! Jan
From: sticksandstones66@yahoo.com [TSP_Strategy]
Sent: Friday, January 5, 9:37 PM
Subject: [TSP_Strategy] Re: IP Blocked on TSP site
To: tsp_strategy@yahoogroups.com
Enhanced security on the TSP website has been a concern on my mind. I wonder if others share this concern.
Changed internet IP address. For security reasons, your temporarily assigned Internet connectivity Internet Protocol (IP) address must remain the same during your My Account session. Some Internet network security managers, in order to protect their networks, randomly change IP addresses for different Internet transactions, which can cause a browser-to-server authentication error to be generated.
If you are accessing your account from a workstation connected to such a network, your My Account session may be aborted and you may receive a message indicating that your internet connection IP address has changed since you logged into My Account. Try accessing your account from a "dedicated" Internet connectivity IP address, or one that does not change during a Web session.
To assist participants using workstations connected to a .gov or .mil network that uses multiple Internet connection Firewalls, the Network Security Administrator for that Agency should e-mail the TSP Webmaster to have the location's or facility's registered .gov or .mil Internet IP address for their multiple external Internet Firewalls added to the "TSP Agency or Service IP Address Exception" table.
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Posted by: Jan Janigian <zjan2001@yahoo.com>
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