Is there any central place where folks having trouble with the new TSP website can get help?
I apparently have no data prior to around July or so last year, even though it should be available
ALL my TSP beneficiary and my spouses TSP beneficiary data was "vanished" as we both have TSP accounts.
It was extremely difficult to get my daughters back in as beneficiaries, get their _correct_ addresses in, get their Social Security numbers in.
When I entered the SS number for 1 daughter I was informed I could not use that number as it was already in use I finally got them in by doing a tiny bit saving, logging out, logging back in, repeating for my TSP.
My wife's TSP was just as difficult, except I'm of "unknown sex", I was apparently born 1/1/1800 and live elsewhere.
at least 1 other was born 1/1/1800
We have tried 10 times and the telephone help cannot resolve the problem.
They said not to worry, it will get fixed.
It's a legal document and I'm a bit concerned at what is a cavalier attitude in my opinion.
What else is wrong?
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