[LeadersWorkshop] Inspiring Quotation Wallpapers part-28 By Great Minds to Inspire you All [9 Attachments]

 

[Attachment(s) from Hassan Ali included below]

Inspiring Quotation Wallpapers part-28 By Great Minds to Inspire you All   Mail is Composed and Send by Syed Hassan Ali Group Owner and Moderator Hum-Our-Tum Yahoo Groups Mobile no:9885290563 Hyderabad India mail id:shayariworld@ymail.com SMS me on 09885290563 Click here to join Hum-Our-Tum Group for Latest Breaking news and information around the world, Inspirational and Motivational mails       Please join my Shayariworld and Hum-Our-Tum Group Blogs: For Non Stop Entertainment daily with Thoughts, Infotainment,Love and Friendship Quotes and Much More join and Find Yourself http://Shaayariworld.blogspot.com/   http://hum-our-tum.blogspot.com/

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Attachment(s) from Hassan Ali

9 of 9 Photo(s)

curie___fear-800x600.jpg

ghandi___success-800x600.jpg

marine___challenges-800x600.jpg

more___success-800x600.jpg

nijmeh___commitment-800x600.jpg

shakespeare___success-800x600.jpg

stoppard___success-800x600.jpg

unknown___happiness-800x600.jpg

vail___success-800x600.jpg

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[LeadersWorkshop] Article:Customer Handling!!

 

Customer Handling!!

 

Occasionally you'll encounter customers who, no matter how much you do for

them always want more.  Some bark orders to you like you're their personal

servant.  Some ask very sweetly.  Regardless of how nice they are though,

they're still way out of line in their expectations of you and your company.

One Hints from Hell subscriber who works in a retail clothing store recently

wrote in with a great example of this.  Her story was about a customer who

casually asked her to change her child's diaper while she tried on some

clothes.

 

What do you do?  Are there some customers out there who are just not worth

having?  Where is the line between providing world-class customer service

and allowing customers to take advantage of us?

 

As to the first question, the answer is yes, there are some customers who

you might just be better off without.  But before you make that decision,

it's important that you first try to manage your customers' expectations.

It is, after all, possible to say no to someone without being nasty about

it.  As the old saw goes:  It's not what you say, but how you say it.

 

In the case of the diaper-changing, for example, the salesperson could just

smile, and say pleasantly, "No - diapers aren't something I do, but I can

watch him while you try the clothes on."  In taking this approach, she takes

a firm stand on her customer's request, while at the same time communicating

her willingness to help out.

 

Good Luck!

 

 

"The customer isn't always right; but the customer is still always the customer.

 

Prepared by:

mulla ibrahim shakir,Bpharm

shababul-eidiz-zahabi

mombasa{kenya}

 

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[LeadersWorkshop] Training - The Socratic Way

 

"ELENCHUS – Socratic Method of Questioning"

Introduction

Socrates was a Classical Greek philosopher. Credited as one of the founders of Western philosophy, he is an enigmatic figure known only through the classical accounts of his students. Plato's dialogues are the most comprehensive accounts of Socrates to survive from antiquity.

Through his portrayal in Plato's dialogues, Socrates has become renowned for his contribution to the field of ethics, and it is this Platonic Socrates who also lends his name to the concepts of Socratic irony and the Socratic Method, or elenchus. The latter remains a commonly used tool in a wide range of discussions, and is a type of pedagogy in which a series of questions are asked not only to draw individual answers, but to encourage fundamental insight into the issue at hand.

Perhaps his most important contribution to Western thought is his dialectic method of inquiry, known as the Socratic Method or method of "elenchus." It was first described by Plato in the Socratic Dialogues. To solve a problem, it would be broken down into a series of questions, the answers to which gradually distill the answer you seek. The influence of this approach is most strongly felt today in the use of the Scientific Method, in which hypothesis is the first stage.

Contents of the program

• what is Socratic way, that is training by asking rather than training by telling
• How it helps in churning the thought process, in bringing out the real understanding and the level of understanding etc…
• What types of trainings or which training situations can we put the techniques to use … such as….TNA, focus groups; Executive coaching; Classroom trainings (training by asking); Brainstorming, Problem solving and other OJT that we do in industrial scenarios; Skill training like selling skill; Training people to come out of `I know it all' syndrome and to `learn the Socratic way…by asking questions'

Details

Date: Sunday, 1st November 2009
Time: 10 to 13 Hrs.
Trainer : Mr. Nishit Kantha
Venue: NMIMS
Title: "Elenchus" - Socratic Method of Asking Questions
Fee :Rs. 200 for ISTD Members & Students
: Rs. 300 For Non Members

Contact:
Vijayita : 9223121102
Durgesh Bhatt : 9820685878
Arun Chitlangia : 99200 30412
Mr Nair - NMIMS

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[LeadersWorkshop] Awesome Golden Sayings from Prophet Mohammed PBUH and Hazrat Ali A.S Must Read and Forward to all your Friends

 

Awesome Golden Sayings from Prophet Mohammed PBUH and Hazrat Ali A.S Must Read and Forward to all your Friends Jab tum kisi ko dost banao to apne dil mein aik qabristan bana lo jahan tum uski buraiiyan aur raaz dafna sako Prophet Muhammad PBUH --- Acha dost kitni dafa hi kyun na ruth jaye ussey mana lena chahiyeh kyun ke tasbeeh ke daney kitni dafa hi kyun na bikher jayein chun liye jatey hein Hazrat Ali (AS) --- Jab aankhein nafs ki pasandeeda cheezein dekhnein lagein to dil anjaam say andha ho jata hai Hazrat Ali (AS)--- Ikhtiyar, taqat aur daulat milne par log badaltey nahin balkey be-naqaab ho jatey hein Hazrat Ali (AS)--- Din ki roshni mein rizq talash karo aur Raat ki tareeqi mein usse talash karo jo tumhein rizq deta hai Hazrat Ali (AS)--- Kisi ko tum chaho aur woh tumhein thukra day, Yeh uski badnaseebi hai. Koi tumhein na chahey aur tum usse zaberdasti apna banana chaho, ye tumhare nafs ki zillat hai Hazrat Ali (AS)--- Insaan dukh nahin deta, insaanoun say wabasta umeedein dukh deti hein Hazrat Ali (AS)--- Agar kisi ka banna chahtey ho to poori haqeeqat say ban jao warna apni zaat mein aisi haqeeqat paida kar lo ke koi haqeeqat mein tumhara ban jaye Hazrat Ali (AS)--- Sadqa (charity) jab apne malik ke hath se nikalta hai to Uss waqt 5 jumley kehta hai 1. Main faani maal tha tu nay mujhe baqa di 2. Main tera dushman tha ab tu nay mujhe apna dost bana liya 3. Aaj say pehlay tu meri hifazat karta tha ab mein teri hifazat karoun ga 4. Main haqeet tha tu nay mujhe azeem bana diya 5. Pehlay mein tere hath mein tha ab mein khuda ke haath mein hun Prophet Muhammad PBUH--- Logoun ki zarooraton ka tum say wabasta hona tum par Allah ki inayat hai Hazrat Imam Hussain (AS)--- Jab gunahon ke bawajood Rab-ul-Izzat ki naimatein musalsal tumhein milti rahein to hoshiyar ho jana ke tumhara hisaab qareeb aur sakht tareen hai Hazrat Ali (AS)--- Mujhe jannat say zyada masjid mein bethna acha lagta hai kyun ke jannat mein mera nafs khush hoga, jab ke masjid mein mera rabb khush hoga Hazrat Ali (AS)--- Momin woh nahin jis ki mehfil paak ho, Momin woh hai jis ki tanhaii paak ho Hazrat Ali (AS)--- Barish ka qatra seep aur saanp dono ke munh mein girta hai.. seep ussey moti bana deta hai, saanp ussey zehr bana deta hai.. jiska jaisa zarf waisi uski takhleeq Hazrat Ali (AS)--- One thing that is better not expressed even if it is true, is a man's praise for himself Hazrat Ali (AS)--- 3 kaam kisi ke dil mein aapki izzat barhatey hein 1. Salaam karna 2. Kisi ko jagah dena 3. Asal naam se pukarna Hazrat Ali (AS)--- Koshish karo ke tum dunya mein raho dunya tum mein na rahey kyun ke kashti jab tak paani mein rehti hai khoob terti hai lekin jab paani kashti mein ajaye to woh doob jati hai Hazrat Ali (AS)--- Apni zubaan ki taizi uss maa par mat aazmao jis ne tumhein bolna sikhaya Hazrat Ali (AS)--- Mere Allah, meri izzat ke liye yehi kafi hai ke mein tera banda hun aur mere fakhar ke liye yehi kafi hai ke tu mera parwardigar hai.. tu waisa he hai jaisa mein chahta hun.. bas tu mujh ko waisa bana day jaisa tu chahta hai Hazrat Ali (AS)--- 5 cheezon ki 5 jaga par hifazat karo 1... mehfil mein zubaan ki 2. bazaar mein aankh ki 3. namaz mein dil ki 4. dastarkhwan mein pait ki 5. nigah mein haya ki Hazrat Ali (AS)--- 3 cheezein insaan ko Allah se door karti hein 1. apne aamaal ko zyada samajhna 2. apne gunhaoun ko bhool jana 3. apne aapko sab se behtar samajhna Hazrat Ali (AS) --- 6 cheezein amal ko zaya karti hein 1. logon ke aaib talash karna 2. Dil ki sakhti 3. Dunya ki mohabbat 4. Haya ki kammi 5. Lambi umeed. 6.. Zulm Hazrat ALi (AS)--- A friend cannot be considered a friend unless he is tested on three occasions 1. At the time of need 2. Behind your back 3. After your death Hazrat ALi (AS)--- Agar kisi ka zarf aazmana ho to zyada izzat do.. woh aala zarf hua to aapko aur zyada izzat dega aur kam zarf hua to khud ko aala samjhe ga Hazrat ALi (AS)--- Click here to join Hum-Our-Tum Group for Latest Breaking news and information around the world, Inspirational and Motivational mails       Please join my Shayariworld and Hum-Our-Tum Group Blogs: For Non Stop Entertainment daily with Thoughts, Infotainment,Love and Friendship Quotes and Much More join and Find Yourself http://Shaayariworld.blogspot.com/   http://hum-our-tum.blogspot.com/ Thanks & Regards   Hassan Ali Mobile No: 9885290563 Hyderabad India hassanrazvi786@ymail.com     Please join my Shayariworld and Inspiring Blogs:   http://Shaayariworld.blogspot.com/   http://hum-our-tum.blogspot.com/

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